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links don't convert from Word 2003

jleib
Registered: Jun 11 2007
Posts: 2

I have a Word 2003 document containing multiple hyperlinks within the text. All the links work correctly within Word -- they are correctly formatted as blue and underlined, and when clicked they open the correct pages in the browser.

When I convert to pdf using the "Adobe PDF" menu within Word (Acrobat 8.0), some of the links convert properly but some do not. All the links show in the PDF as blue and underlined, but some of them are not recognized as links, i.e., when clicked they do nothing. As far as I can tell, there is no difference in formatting or anything like that between the links that work and those that don't.

I also notice some odd cursor behavior around the nonfunctional links, e.g., if I try to click within the link, the cursor will appear on a different line of text above or below; and if I try to select a block of text, the bad links are not selected even though all the text around them is selected.

(Ironically, some of the links that don't work are to Adobe products/sites....)

Any help or advice would be appreciated.
-Joan Leib

gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4308
Are you using PDF Maker with the correct settings for converting links?

You can not print to Adobe PDF and get the emended links. Some newer versions of Acrobat can try to generate links form the text, but misses links with spaces in their names.

George Kaiser

anwoolson
Registered: Aug 23 2007
Posts: 1
I'm having the same issue, though it is very random on which document (not all of them) and where the problem occurs. My settings are all correct. I'm using Acrobat 7.0 pro and Windows 2003.

If you found a solution, I'd love to hear it!
Patsys
Registered: Sep 5 2007
Posts: 1
I'm having similar problems with links when converting Word 2003 documents using PDF Maker. My Word Table of Contents links are converting accurately, but my Word Bookmark links do not survive the conversion. I have a gazillion of Word bookmark links throughout a 400-page document and it will be an incredible amount of work if I have to redo them manually within Acrobat 8. What to do? What to do?
gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4308
Acrobat "Bookmarks" are created from the Word document structure and not from the Word's bookmarks. Acrobat "Bookmarks" will appear in the bookmark navigation pane at the level set on the "Bookmarks" tab of the Adobe Conversion Settings. If you create a link to a Word bookmark, that link should be converted as a cross document link.

More information about PDF Maker is available through the "Help" button window the opens when the "Adobe =>"Change Conversion Settings" option is selected.With careful coding, on can even get bookmarks in Acrobat that do not appear Word through the use of Word's special fields.

George Kaiser