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Links Don't Work when converting Word 2010 to Acrobat 9

NickJr
Registered: Jan 21 2008
Posts: 21
Answered

Even though the Acrobat tab does not display in Office 2010 for now, I have never had a problem converting a Word 2010 document in Acrobat manually. But today I noticed after creating the document into Word 2010 and converting into Acrobat (I am using Version 9 Pro) the document converted fine, however the links did not work. To resolve the issue I had to convert theWord document via saving the file as a .pdf from within Word 2010, this then I was able to see that the links worked.. Anyone having this problem.

daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Accepted Answer
G'day NickJr,
Not having the Acrobat 9 ribbon in Office 2010 is indicative of an Acrobat install that is updated to dot version 9.3 or better.

Choosing to convert Microsoft Word (or Excel, PowerPoint, or Visio) documents from the Create PDF from File feature of Acrobat 9 — or related functions such as right-clicking on an Office document in Windows Explorer and choosing Convert to Adobe PDF — [i]will result in PDF conversion using the [b]Adobe PDF printer[/b] when Office 2010 is installed[/i].

Office applications' content that is processed directly by Adobe PDF printer will not have the "interactive" features (links, bookmarks, etc.).
Everyone using Office 2010 with Acrobat 9.3 or better will observe this expected behavior.

The full discussion is at [url=http://www.adobe.com/products/acrobat/faq/]Acrobat FAQ[/url].

Be well...

Be well...

NickJr
Registered: Jan 21 2008
Posts: 21
Thank You for the information, but just to make sure I understand, since I currently have version 9.3, Adobe will be able to create the document via explorer or adobe printer, but the links, bookmarks,etc etc will not work. My only temporary resolution to this issue is save the Word 2010 document as a pdf versus having Adobe create the document from Word 2010. Please verify that is the case.
Thank You for your responses
nick
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Nick,

The discussion at [url=http://www.adobe.com/products/acrobat/faq/]Acrobat FAQ[/url] is pretty specific.
Rather then getting the information second hand it may be worth a read.
I did a copy-paste quote of the salient information to this AUC thread:
[url]http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=26690[/url]
However the FAQ page has much more that users of Acrobat benefit from knowing.

My take on the information is:
You ought to be able to output PDF from Word 2010 via the Adobe Printer.
So, Word "content" becomes PDF "content".
Note that "content" is not user "layered" items such as bookmarks, links, cross-references, TOCs with links, etc.

Be well...

Be well...