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Missing PDFMaker files. Do you want to run the installer in repair mod

nocadali
Registered: Jul 8 2010
Posts: 2
Answered

I'm running Acrobat Professional 8 and Windows 7 and Microsoft Office 2010.

Keep getting error Missing PDFMaker files. Have enabled Adobe PDF in add ons.
Any ideas?

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
When do you receive this error? Are the macros installed? Have you tried running the Repair Acrobat command?

FYI - The first version of Acrobat to support Windows 7 in 9.2. Also Office 2010 isn't officially supported by Acrobat 9.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

brunner
Registered: Aug 7 2010
Posts: 11
Accepted Answer
this is what i've been told when asking the question:

I would like to inform you that your product Acrobat 8.0 is not
compatible with Windows 7 and so it does not gets install properly in
case if it gets install then few or many functionality may go missing.

Adobe does not recommends to install Acrobat 8.0 on Windows 7

Also I would like to inform you that Acrobat 8.0 or Acrobat 9.0 niether
of them are compatible with Office 2010. Hence, Adobe does not
recommends to use Office 2010 with any version of Acrobat.

I would suggest you to upgrade to the latest version of Acrobat, which
is 9.0 which is compatible with Windows 7 and to not use Office 2010
with Acrobat.

To learn more about the same, please visit:
http://www.adobe.com/products/acrobat/

For a resolution to this issue, you can navigate to our self help
resources such as our knowledge base
& User to User forums by clicking on the following links:
KnowledgeBase - http://www.adobe.com/cfusion/search/index.cfm
U2U Forums - www.forums.adobe.com

I would also suggest you to upgrade to the latest version of the
software by visiting our products page:

www.adobe.com/products

Your technical support case number for this interaction is: 181730897.

Have a nice day.

Regards,

Adobe Technical Support
brunner
Registered: Aug 7 2010
Posts: 11
I just cannot believe that I paid so much for a professional version of acrobat two years ago and now I can't use it anymore? I seriously want to find some legal recourse for this
brunner
Registered: Aug 7 2010
Posts: 11
this is the question i asked to get the above answer...I've used Acrobat Professional 8.1.4 for over 2 years and it worked fine but since I installed Microsoft office 2010 on my new Windo
ws 7 system it gives me an error message:"Missing PDFMaker files" every time I try to create "PDF from a file" using Acrobat.
I have been running "installer in repair mode" many times and it did not fix the problem. Then I uninstalled Acrobat several times a
nd re-installed it and updated the files every time BUT it still won't work...the error message always comes up. Can you please help
?
gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4307
The first version of Acrobat that will work with Office 2010 will be version 10. Adobe has posted this in the Knowledge Base. There have been no announced plans to update prior versions of Acrobat to work with Office 2010.

You will need at least Acrobat 9.0 updated to work with Windows 7.

George Kaiser

brunner
Registered: Aug 7 2010
Posts: 11
thank you, I guess this is the correct answer BUT still very angry at adobe...this should not happen
gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4307
When version 10 is released, you can buy the upgrade version for less than the full product.

George Kaiser