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Original Page Size Ignored

Forum Index > PDF Creation > Original Page Size Ignored
2008-10-30 20:20:56
Roisin
Registered: Oct 30 2008
Posts: 3

I'm having page size issues with a PDF document in Word 2003 - there is an A3 page in the middle of the A4 document and Acrobat Professional 7 and 8 are each having issues with it.

My workaround: I used the Distiller to extract the pages before (p1-22) and after (p22-67) the A3, and then the A3 page itself (p21). I then pieced these three PDF files together into one.

I forgot about a couple of hyperlinks in the document, so tried using the PDF Maker macro to repeat my workaround, so that my links would be active - but in Acrobat 7, when I use the PDF Maker to make a file from the A4 pages immediately following the A3 page... they come out A3 sized. Using the Distiller the same page range comes out as A4.

What obvious setting have I missed? (And why can't I just tell Acrobat to make a .PDF and have it correctly detect all of the pages sizes I've used in Word in the first place?)

Any hints would be appreciated. :)

(My current work PC has version 7.0.8, my other work PC has 8.0, same problem with both.)

Thanks!

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2008-10-31 10:55:52
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
One possible workaround might be to use the Combine > Merge Files into a Single PDF feature in Acrobat 8. This will allow you to select specific pages in your Word document for conversion to Word and then automatically combine it.Do you have Allow A4/Letter paper resizing selected in Word?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2008-11-02 17:14:15
#2
Roisin
Registered: Oct 30 2008
Posts: 3
Hi,

I turned off 'Allow A4/Letter paper sizing' in Word, and then I tried the Combine function in 8, interestingly, it failed at 96% with the message: "Unable to convert PDF file. Invalid Page range or conversion setting parameters." Followed by, "No PDF file was created because Acrobat encountered an unidentified error."

So if I output the range in Word via version 7 or 8 Distiller, which both use "PScript5.dll Ver 5.2.2" according to the .PDF document properties, the pages come out the correct A4 size. When I use the "Acrobat PDFMaker 8.0 for Word" the pages come out incorrectly as A3.

Weird, isn't it?

Anyway, I then made a basic document with similar A4/A3 page sizing - it outputs to PDF with the correct page size, so I know now that the problem is the specific 67-page document.

I don't know what is wrong with that document (yet)... but it was kind of interesting during troubleshooting to see how Acrobat encountered an anomaly somewhere in it, when otherwise it seemed fine.

Thanks for the help!
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