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Page Size nightmare

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2009-05-01 10:34:00
rememberme
Registered: May 1 2009
Posts: 8
Answered

Hi,
I am using Acrobat 8 standard.

I am trying to create a pdf document in 5x8 size. However, no matter what I do it comes out at 8.5x11 OR 5.5x8.5

Here's how I've been going about this:
Word 2007
Print --> select Acrobat pDF ---> Properties ---> Added (created the page size I want).
This does not work.

Another method was:
Word 2007 --> print ---> Select Acrobat PDF ---> Properties ---> Quality/Paper ---> Advanced ---> selected page size (didn't work) or Postscript custom (didn't work).

Even more odd is that when in Word 2007 and press the Convert to PDF button I do finally get away from the 8.5x11 but ends up being 5.5x8.5 which is no good to me!!!!

I've read that this is a known problem for Acrobat 8. How do we get round this issue?
I searched this forum but only found one other post which had no answers.
Help!!!

ETA: I have also done the following which didn't work:
Create a custom page size (Windows)
Do one of the following:
Open the Printers or Printer And Faxes window from the Start menu. Right-click the Adobe PDF printer, and choose Printing Preferences.

My Product Information:
Acrobat Standard 8.1, Windows
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2009-05-02 00:49:46
#1
abhigyan
Expert
Registered: Nov 29 2007
Posts: 223
I assume that the size of your page in Word is 5x8, right?
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2009-05-02 01:19:30
#2
rememberme
Registered: May 1 2009
Posts: 8
Yeah, sorry forgot to say that bit. Have the Word document sized at 5x8.
Any ideas on what I need to do? I've heard this is a major bug in Acrobat 8 standard but I cannot believe Acrobat would not have put an update out to solve something as serious as this...... Maybe I'm wrong and I just wasted all that money :(
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2009-05-02 01:31:06
#3
abhigyan
Expert
Registered: Nov 29 2007
Posts: 223
One simple way out is to use the "quick and simple" radio button on the save as dialog after you invoke the "Create PDF" button. Will let you know if I can find anything more.
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2009-05-02 01:36:23
#4
abhigyan
Expert
Registered: Nov 29 2007
Posts: 223
I have Professional 8.1.4, here's a quick experiment I did which worked:
Control Panel>Printers>Adobe PDF>Printing Preferences>Adobe PDF Settings
Adobe PDF page size>Add
Give a new name and enter 5x8.
Apply/Save and close all dialogs

Now use the Create PDF button or print to Adobe PDF printer from Word 2007.
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2009-05-02 01:44:28
#5
rememberme
Registered: May 1 2009
Posts: 8
Thank you soooo much for your help!
*holds head in shame* Someone I sent my document to just pointed out that my Word file isn't 5x8 it is actually 5.5x8.5. I hadn't realised this becuase in Word I had set it up in mm several months ago and in Acrobat I was setting it up in inches.
I have now successfully converted it to 5x8!!!!

Do I feel silly or what?!!! So sorry!
But thank you for your help - much appreciated!!!
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2009-05-02 02:17:52
#6
abhigyan
Expert
Registered: Nov 29 2007
Posts: 223
No problem. Glad it worked out.
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