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PDFMaker

rrf
Registered: Dec 6 2006
Posts: 6

I use Adobe Acrobat 8.1 Professional which I installed Nov 06. I find I can no longer use Acrobat's Create PDF - either for a single file or a multiple file. When it is "starting the application which created the document...", I get "Create Adobe PDF - Missing PDFMaker files. Do you want to run the installer in repair mode?" I've said yes several times. I also ran "repair" from the Acrobat CD. I think the situation which caused all of this began with receiving a Word 2007 file with a docx extension. When I tried to open it, my Word 2003 said the file was created by a newer version (which was Word 2007) and did I want to download a compatibility pack? I said yes. Then when I was in my Word 2003 I noticed my Acrobat integration was missing - only the menu titles were there - no options. So I restored my Windows XP SP2 system to just prior to installing the compatibility pack. AFter that I began receiving the errors listed above when I tried to use Create PDF to work with a Word 2003 document in Acrobat. I am able to work with Excel 2003 documents with no problems at all. My Word 2003 integration with Acrobat shows nothing under the menu listing for Adobe PDF or Adobe Comments. I have even reinstalled Word 2003 and Office 2003 SP2 (I've not yet reinstalled any MS patches) since Excel works OK. What do I do next? If you think I should reinstall the entire Acrobat 8 Pro, should I uninstall Acrobat first before reinstalling it. When I check for updates to my Acrobat 8.1, it says no updates available, since I recently updated it. I don't think I've actually used the Create PDF feature recently, but I'm assuming today's problems were caused by installing the compatibility pack and not by an Acrobat update.

My Product Information:
Acrobat Pro 8, Windows
pddesigner
Registered: Jul 9 2006
Posts: 858
Microsoft has a new PDF converter that works fine with my Word 2007 program. I'm not sure if it will work with Word 2003. Go to the MS Office downloads site and search for a PDF converter for Word 2003.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

rrf
Registered: Dec 6 2006
Posts: 6
I guess I was hoping for help with a fix not a workaround. It would be nice if my Acrobat 8.1 Pro would do what it did previously - be able to handle Word 2003 files. I checked the Microsoft website and didn't find that they have a PDF converter for Word 2003. They listed one by another company - I could always resort to that, but it is not the way I'd most like to handle this.

Maybe I don't understand - I thought the PDFMaker was part of Acrobat Pro 8.
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi rrf,

Sounds as though your PDFmaker macro is in the disabled list in Office. To remove it from the list you can do the following:
Open the Microsoft Office program.
Go to Help > About [program name].
Click Disabled Items.
Select Adobe PDF from the list and click Enable.
Quit the Microsoft Office program and then restart it.

Here is a link to the [url=http://kb.adobe.com/selfservice/viewContent.do?externalId=333235&sliceId=1]troubleshooting[/url] guide for this as well:Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

starfaz
Registered: Jun 17 2008
Posts: 1
lkassuba,

You are a genius! That's exactly what I needed. I have been thrashing around for two days, uninstalling, re-installing, messing with registry entries and all kinds of unproductive stuff. Then, I read your entry regarding the pdfmaker macro being disabled. BADA-BING-BADA-BOOM! Works great!

Thank you!
raelehman
Registered: Apr 8 2008
Posts: 4
I've run into a lot of problems with PDFMaker in Acrobat 8 and Word / Office 2007. Investigating the issues led me to discover that Acrobat 8 does not support Office 2007, only Microsoft Office 2003, XP, or 2000.

So for those using Office 2007 who want to be able to create PDFs with bookmarks, etc, check out the Microsoft "Publish as PDF" extension (as @pddesigner recommended) which will let you do so.

http://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B059-A2E79ED87041&displaylang=en...Or upgrade to Acrobat 9, I suppose!
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
rmaxim,
fwiw - I've no problems using Acrobat Professional 8.1.2 with Office 2007.

Be well...

Be well...