PDFMaker Files Missing

Here is the latest information on that issue from Microsoft.

Adobe Acrobat 8 and Microsoft Office 2007
Acrobat 8 shipped prior to Microsoft Office 2007. Therefore, we are currently actively testing Acrobat with the shipping version of Office 2007 and Office 2007 files. In the first half of 2007, we expect to issue a free Acrobat 8 patch that will provide support for Office 2007.
Acrobat 7.0 and earlier will not support Office 2007 or Office 2007 files.

In other words, Microsoft and Adobe are working on this problem and a patch will be available soon.

As an option, you could fall back to Windows XP and use Acrobat 8 until the patch is available.

Is the patch available for this problem yet?

If so, what is the link to get to the patch?

Thank you.

Is the patch available for this problem yet?

If so, what is the link to get to the patch?

Thank you.

Hi focus310,

Sounds as though your PDFmaker macro is in the disabled list in Office. To remove it from the list you can do the following:
Open the Microsoft Office program.
Go to Help > About [program name].
Click Disabled Items.
Select Adobe PDF from the list and click Enable.
Quit the Microsoft Office program and then restart it.

Here is a link to the troubleshooting guide for this as well:
[url=http://kb.adobe.com/selfservice/viewCon]http://kb.adobe.com/selfservice/viewCon[/url] … ;sliceId=2

Hope this helps,
Lori

Lori, I'm always glad to see your posts - you always seem to have a good solution! I certainly needed to see this one. Thanks for your consistent input.

I'm running Acrobat Professional 8 and Microsoft Vista and Microsoft Office 2007.

My Acrobat was working fine up until last week. When I try to convert to a PDF, I receive the following message:
Missing PDFMaker Files. Do you want to run the installer in repair mode? I did and it didn't work. I also uninstalled and re-installed the software. For starters, the install came back with an Install Failed message with no reason why. Plus, Acrobt Pro appears on my Programs list and when I try to use it to convert, I still get the PDFMaker message.



The solution dosen't match with the Word Office 07 program.

Sounds as though your PDFmaker macro is in the disabled list in Office. To remove it from the list you can do the following:
Open the Microsoft Office program.
Go to Help > About [program name].
Click Disabled Items.
Select Adobe PDF from the list and click Enable.
Quit the Microsoft Office program and then restart it.

Any ideas of what I can do to fix this?

Here is the [url=http://kb2.adobe.com/cps/403/kb403561.php]technical note[/url] for Office 2007.

I love you...

Great this fix worked perfectly for me :)

Does anybody know how/why PDFMaker becomes disabled in the first place?

Microsoft security's default security settings.

I am having the same issue but I have Adobe Professional 7 running windows XP Pro and Microsoft Office 2007. I checked in the Word Options but Adobe is NOT listed as disabled. Not sure if the registry editing solution is the same for me since the other posters question was answered for someone running Adobe 8 and like i said earlier I have Adobe 7 pro.

Any Help?

Have you looked at [url=http://kb2.adobe.com/cps/333/333670.php]Support policy for Microsoft Office 2007 in Acrobat 8[/url]?

Acrobat 8.1 was the oldest Acrobat version that supports Office 2007.

I guess I am out of luck. It is ashame, Adobe pro was expensive.

Upgrades are from one version to a newer version is cheaper, only 159.00 USD while the full version is $699.00 USD.

Can I upgrade from 7 pro all the way to the newest pro for the $159? That would help alot if so.

Have you looked at the Acrobat Product at the Adobe Pro site and clicked on the 'Buy It Now' button?

[url=https://store4.adobe.com/cfusion/store/index.cfm?&store=OLS-US&view=ols_prod&category=/Applications/AcrobatPro&distributionMethod=FULL&nr=0#store=OLS-US&view=ols_prod&loc=en_us&category=/Applications/AcrobatPro]Adobe Store Adobe Acrobat 9 Pro[/url].Prior versions 6, 7, and 8 can be updated. Click on the various tabs, buttons or links to learn more.

I am having the same PDFMaker problem but only in Autocad 14. Cannot find a way to change anything. I have just bought Acrobat 9 Standard. Seems that the only one affected is my Autocad files which I am needing to make PDF.

Sorry, AutoCAD 14 is not supported by Acrobat 9.
Also, Standard version does not have support for any version of AutoCAD, you need at least Pro.

http://blogs.adobe.com/pdfitmatters/2008/12/version_compatibility_of_acrob.php

I am trying to understand this situation. when I purchased the Adobe 9 Standard I was told that this product would produce Autocad PDF with no problem. Now it is very evident that it will not at all. I have reviewed all of the articles shown here and I am still not sure if the upgrade to Adobe Pro will produce PDF's with my version of Autocad. (Autocad 14) This is very confusing to me and I feel that I have been scammed. I know that this is inmaterial and I am the one that purchased the product. But now I have the same problem as I did when I started. If I upgrade to Adobe Pro will it produce PDF's with my version of Autocad 14? And if so what other problems will arrise in using it. I am not one to just throw good money after bad money. If I can't use it then I will have to take the loss. Being 75 years old doesn't help me with all of the new technoolgy. But just hoping that someone would try to advise as to if I need to prusue any further or to give up now.

Thanks

Marty

Is the so called patch alluded to in 07 available yet? It is 2010 now, plenty of time. I have no disabled items option, so if there is no patch what can I do?

You don't mention which version of Acrobat you're using but if it's version 9 try the troubleshooting tips from the following technical note [url=http://kb2.adobe.com/cps/403/kb403561.php]PDFMaker is unavailable in a Microsoft Office 2007 application after you install Acrobat 9 (Windows)[/url].

I have Acrobat 7. I tried all the steps but the last one and nothing worked. I don't know where my istallation media for windows is so I cannot try the last one:(

Then my question is: If Acobe 9 does not support Autocad 14 then why is it advertised as doing so? And the next question is: Can I upgrade to Adobe Pro from Adobe 9?

Marty

my adobe acrobat 8 was working fine converting word docs up until a few weeks ago and now i am getting files not supported. when i check the list word docs are not there.

i am running windows vista.

any advice please

Try repairing your Acrobat installation -- also make sure you're running 8.1 or later as this was the first version to support Windows Vista.

thanks. i am running 8. will this work if i repair it. how do i repair it?

The Repair command can be found under the Help menu in Acrobat 8.

I have reset the enable to allow Adobe in MS Word, but now I get a runtime error that my security settings are too high. When I changed those to allow macros from Adobe AND also set it to low, it still doesn't work. I get a runtime error that shuts down word, then re-disables adobe! Either winword.exe is inserting something or adobe is. I could make pdf's of Word documents fine until last month. I have changed nothing on my computer. I have been at this all morning and am getting really irritated.

If you have the free Adobe Reader product, then you will not have the variation that provides for the creation of PDFs. The operative word being 'Reader', and that fully describes what the program does.

well i have a very expensive Acrobat 8 pro version and it still isn't working!

bajada ,

I was replying to zachy82 's post, who indicate he/she had Adobe 9, and I am assuming this is Adobe Reader.

What OS and SP level are you using?

What version of Acrobat and version number are you using?

What version of MS Office are you using?

Make sure you have applied all updates to Acrobat and Office.

I am using office xp for home. all updates are installed. in fact, i have reinstalled acrobat 8 w/all new updates. it appears to be a problem with word or windows. i have the pdfmaker enabled in word and also have the macro security level set to accept adobe. the problem is when i go into acrobat and try to make a pdf. it fails, giving me various messages about pdfmaker missing or macros not accepted. then i change those and it still doesn't work. none of my other office programs have this problem. i can, however, print to pdf out of word which i have done, but it's an extra step and a pain. it's also irritating that it was working up until last month and just started having problems. makes no sense.

lkassuba's post of 2007-12-03 16:29:35 worked perfectly for me. Thanks so much! :cool

I'm feelin' the pain out there. I have Acrobat 8 Pro on Windows XP with a recent upgrade to Office 2007. I can make PDFs all day long with one exception. Anytime I try to use PDFMaker to make a PDF from Word, Excel or an Outlook email, it will only do so if the output is saved to my local hard drive. If I try to save the output file to a local network drive (where 99.9% of my files reside) I get this error from PDF Maker: "The system cannot find the file specified."

I have the 8.1 update installed and have run repair on my Acrobat install. I've gone through the entire checklist as posted in 'Troubleshooting PDF Maker.' The .dll file is where it's supposed to be, the add-in is enabled, etc. Any suggestions beyond using the Adobe print driver?

Hello exhibitionist,

Something to try.
Process the updates for Acrobat 8 to the latest one (8.2.3).
[url=http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows]Acrobat - Windows Updates[/url]Be well...

Thanks daka630. Installed all updates and still got the same result. PDFMaker will convert files as long as I save them somewhere on my local drive. But trying to save the result to a network drive gets me the following error from PDFMaker: "The system cannot find the file specified. "

Figured something out today. Apparently the issue only occurs when I tell PDFMaker to save to a specific network drive. If I save the output file to my hard drive, external HD, or one of five other network drives, it works perfectly. It's only when I save it to one specific mapped network drive that I get the error message "system cannot find the file specified." I'm guessing it may have something to do with the way the network is set up. The server I'm trying to save to is in our office while the other five network drives are at the main office location up the road. What gives?

Fixed the problem. It seemed to be an issue with the network server I saved the files to. Hope that helps anyone else with the same problem.

A quick check of the 'Standard' Acrobat product page, I did not see this statement. Acrobat Pro and Extended are listed as being able to convert AutoCad files, but I did not see a version. They also do not specify the version of MS Office that Acrobat 9 can process. It does not work with MS Office 2010. Obviously the result of very lazy copy writers and editors. So it is possible to create PDFs from AutoCad but not all variations of Acrobat can preform this, but this should be clearly noted.

There is an upgrade version from Acrobat 9 Standard to Acrobat Pro.

I would contact sales about this upgrade the and problem.