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PDFMaker not making PDFs outside of MS Office application

takachkl
Registered: Aug 27 2008
Posts: 9

I am using Adobe Pro 7.1.0 and i can not create a pdf unless i open an office application and use the pdf maker add-in. I can open Adobe Pro and view pdfs, i just can't create any. BUT after i user the pdf maker add-in, then i can create pdfs from adobe software or just right clicking and saying convert to PDF. Anyone have any clues?

I am using XP SP2. I don't get any errors, it seems like it just ignores my request until i use an office add-in then all methods of making a pdf work normally.

My Product Information:
Acrobat Pro 7.0.9, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Have you tried the troubleshooting suggestions detailed in [url=http://kb.adobe.com/selfservice/viewContent.do?externalId=329044&sliceId=1]Message "Missing PDFMaker files" when you right-click a file to convert to PDF[/url]?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

takachkl
Registered: Aug 27 2008
Posts: 9
i tried both of those with no luck. PDFMaker just doesn't seem to initialize until i use the office add-in. Then it works fine everywhere. This wasn't an issue until i downloaded the update 7.1.0. 7.0 worked fine.
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
What version of Office are you using?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

takachkl
Registered: Aug 27 2008
Posts: 9
Office 2003
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Just to clarify, you cannot create PDFs from Word using the menus inside of Acrobat and/or right-clicking on a Word file and selecting "Convert to Adobe PDF"?
Do you have other versions of Acrobat on your system?

Have you tried running the Detect and Repair from under the Help menu?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

takachkl
Registered: Aug 27 2008
Posts: 9
You would be correct.

I did have version 8.0 reader but i uninstalled that than ran the fix and repair and still nothing. I know that if i open it with the add-in in Word it will begin to work but that just isn't going to cut it.
simpsonm
Registered: Nov 21 2008
Posts: 1
Is there a way to register pdfmaker as part of a scripted installation of Acrobat Pro 7.1.0. This is still an issue for our organization. Have others reported this issue? Can anyone reproduce this behavior?