These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Printing pdfs from Quark

jvs
Registered: Jul 9 2007
Posts: 4

I tried to post this yesterday, but I'm not sure it worked. I apologize if I'm repeating myself.
 
In March we updated all of the Macs in our Marketing Dept (six of them) to Mac Pros. We are running Mac OS 10.4.10 (updated after purchase from 10.4.9), Quark 7.2, And Adobe CS3 Design Standard.
 
We are having a lot of problems creating pdf files from Quark. When we were using older Macs (G4s and G5s running OS X 10.3 and Quark 6.5) we could do this. We couldn't create a pdf if we tried to write the pdf to the server, but as long as we created the pdf to our desktop, it was fine.
 
Now, when we try to print to pdf, Quark acts like it's processing the document, and it shows up in the pdf printer window as a completed job, but it never generates a pdf file, a log or any errors. It just writes to nothing.
 
We seem to be able to write to pdf files from InDesign. I haven't tried it from any other applications yet. This is happening on all six of the MacPros, so I don't think it's an anomaly. Any ideas?

My Product Information:
Acrobat Pro 8, Macintosh
Registered: Sep 24 2005
Posts: 252
There is a problem from Quark whilst attempting to spool to the Adobe PDF printer. There are certain permission problems with the Mac CUP printer interaction with Quark and the Adobe PDF printer as such ..

For now you need to go into the terminal and type:
sudo chmod 755 /private/var/spool/cups/
and it should work.

Or - just generate a postscript file and drop into Acrobat Distiller ....

I do not want to recommend generating a PDF directly through Quark since it uses the in-built PDF Library which I have personally experienced problems with ..

Best regards,

Jon

PS - no problems with InDesign either printing to the Adobe PDF printer or exporting to PDF ...

I've been using Acrobat since v1.0 and still get amazed by its power. An Acrobat ACE since 1999

tracyrsdl
Registered: Jul 24 2007
Posts: 1
Try selecting the printer button. It will pop up a new window where you select the printer (pdf obviously). When you close this window it should prompt you for a file name. It's clumsy and annoying but it should work. Unfortunately you have to do this each time you want to print to a pdf.