It's hard for us to answer this question. When you say save as a PDF file, are you using the PDF Maker in Word, printing to a PDF, or printing PostScript and distilling the file?
If using the PDF Maker and you find it not working (assuming you're using Acrobat and not Adobe Reader) select Help > Repair Acrobat Installation and try the PDF Maker after repairing the installation.ted
The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.
If using the PDF Maker and you find it not working (assuming you're using Acrobat and not Adobe Reader) select Help > Repair Acrobat Installation and try the PDF Maker after repairing the installation.ted
The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.