These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

scan to PDF in A4 size

2011-04-20 07:56:48

Registered: Apr 20 2011

Posts: 1

I'm working with windows7 and acrobat pro 8. When I scan A4-documents with ADF HP CM2320MFP it wil create legal-sized pdf. When I scan a4-document not with ADF then I got A4-size pdf. When I use HP User Interface of HP all go wel to A4-size.

Within Acrobat the scanner options are: Native mode/ Hide Scanner's Native Interface, paper size grey.

Who can help me.

My Product Information:
Acrobat Pro 8.0, Windows

2011-04-21 05:18:01

lkassuba

Registered: Jun 28 2007

Posts: 3636

You should be aware that the first version of Acrobat to support Windows 7 was Acrobat 9.2 so things might not always work as expected. You'll probably need to go through your native HP User Interface to get the proper A4 page.

Also, are you working with the latest Windows 7 driver for your HP device?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.