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Scanner Drop-Down List

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2009-12-28 16:58:39
bob233
Registered: Dec 28 2009
Posts: 5
Answered

I have Adobe Acrobat Standard, v 7.1.4. In Windows, I uninstalled a scanner and installed a new one. When I go to to Create PDF from Scanner and click on the drop-down list of scanners, the old scanner is still on the list (so is the new one).

How do I get rid of the old scanner from the drop-down list?

Thanks.

My Product Information:
Acrobat Standard 7.1.4, Windows
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2009-12-29 12:06:02
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Try removing the old scanner from the Windows Control Panel Add/Remove Programs.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-12-29 16:19:00
#2
bob233
Registered: Dec 28 2009
Posts: 5
lkassuba wrote:
Try removing the old scanner from the Windows Control Panel Add/Remove Programs.
It isn't listed.
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2009-12-30 01:24:38
#3
bob233
Registered: Dec 28 2009
Posts: 5
I solved the problem. I found a Canon file on the web called deldrv.exe. http://support-hk.canon-asia.com/index.jsp?fuseaction=support&prod_type=scanner&page=download.I downloaded and ran it. It brings up a list of Canon scanners. I selected my old scanner, clicked on OK, and it deleted the selected driver.

The old scanner is no longer on the Create PDF from scanner drop-down list.
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2009-12-30 06:12:01
#4
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Thanks for letting us know the solution.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2010-01-05 10:55:28
#5
bruceleb
Registered: Jan 5 2010
Posts: 1
Saving a new custom scanner presets?

I've searched and can't find an answer: I'm using Acrobat 9.2.0 under Windows XPpro and having no troubles. Works great.
Can a new scanner preset be created and saved different than/in addition to the existing presets (Black & White Document, Grayscale Document, Color Documnet, Color Image)?
If not will Adobe add this feature to Acrobat in the future?

Thanks,
Bruce
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