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Scanning gone wack!

Forum Index > PDF Creation > Scanning gone wack!
2010-06-08 08:11:24
A Principal
Registered: Jun 8 2010
Posts: 3

I either get an 8.5 x 15 or a cropped documet of 5.43 x 5.11. I have tried every setting and have been on the phone with tech support who was unable to resolve the issue. These issues began when Vista and HP J6480 met. Does anyone have a solution?
Thanks!

My Product Information:
Acrobat Pro 9.0, Windows
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2010-06-15 09:49:16
#1
Rich_Buckland
Registered: Feb 5 2010
Posts: 3
Ever since I upgraded to Acrobat Pro 9 from Acrobat 8 my scanner (CanoScan N650U/N656U) will not stop after scanning the first page. i.e. It scans two(2) pages before it prompts me for scan complete or scan more pages. I have tried every possible combination on every scan option (B&W, Gray scale, color document and solor image). Nothing seems to stop this issue. I can live with it but you have to change pages fast. Therefore it would be much more friendly if it would ask after each page.NOTE: It worked perfectly in Acrobat 8

Rich Buckland
Tarpon Springs, FL

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