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Strange Error in Acrobat Standard 7 & Elements

mborkowski
Registered: Aug 30 2007
Posts: 2

Using both Acrobat Standard 7 and Elements, we are getting an error "An error occurred when creating a temp file: there is not enough free memory or disk space to display the picture". This occurs on multiple machines and the only workaround I have found is to turn off Accessibility and Reflow, then the document successfully converts to a PDF. Any idea what is causing this?

My Product Information:
Acrobat Standard 7.0.0, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi mborkowski,

Do you receive this error when converting Word 2003 documents? If so, have you tried saving the Word file as RTF? Does attempting to save the file as RTF give you the same error? If so, the Word file is most likely damaged. If the Word file is damaged then your only workaround will be to turn off Accessibilty and Reflow as you have pointed out.

Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.