i have created a PDF on Acrobat 9 (Mac) from webpages. I am facing a strange problem.
The characters like '–' and '''(apostrophe) appears as soem european character with accents in Acrobat 7 of windows.
Could someone know what this problem would be? I'm really stuck and not able to find anyone who has faced the same problem in the forums.
please help.
Strange situation between Acrobat 9 on Mac and Acrobat 7 on Windows
2011-06-07 14:32:03
My Product Information:
Acrobat Pro 9.4.3, Macintosh
Acrobat Pro 9.4.3, Macintosh
2011-06-08 05:58:34
#2
Hello Lori,
thanks for the reply. I have made the update much earlier. The problem with the font is on Windows. And the font is not an Open type font. Its Helvetica Neue.
Could there be any other problem?
thanks for the reply. I have made the update much earlier. The problem with the font is on Windows. And the font is not an Open type font. Its Helvetica Neue.
Could there be any other problem?
2011-06-08 06:11:57
#3
What does it say about the fonts when you open the File > Properties > Fonts tab?
2011-06-08 06:43:50
#4
It shows all the fonts that are embedded. Helvetica Neue is truetype, another is Myriad which is Type 1 and third is times new roman which is true type.
After creating the PDF from a website, I had done some editing with illustrator. Could that have caused this problem?
After creating the PDF from a website, I had done some editing with illustrator. Could that have caused this problem?
2011-06-08 06:46:53
#5
Did you unembed the font when you edited the PDF?
2011-06-08 07:53:19
#6
No, HOw do I unembed the fonts? Could you please explain in more details?
2011-06-08 19:22:51
#7
Note that Adobe Illustrator is NOT, repeat NOT, repeat yet again NOT a general purpose PDF file editor. Adobe Illustrator directly supports only a subset of the PDF imaging model. The ONLY PDF files that can be safely edited in Adobe Illustrator are PDF files created by the “save as PDF” feature of Illustrator and in that case only if you use the specifically select the option to enable editing in Illustrator (that puts private data into the PDF file that Illustrator uses to reconstruct the real Illustrator document). Contrary to public opinion, PDF is absolutely NOT the native file format of Adobe Illustrator.
Problems that occur when you try to edit any general PDF file in Illustrator include loss of graphical objects, changes in color spaces (Illustrator only supports RGB-only and CMYK-only), changes in character encodings (this is likely what you suffered from), and various issues associated with positioning of text. Also note that Illustrator does NOT use the fonts embedded in the PDF file itself. It looks on your system for the fonts. In the case of going cross platform (as you did), it is highly unlikely that the MacOS Helvetica Neue TrueType font is installed on the Windows system that you were editing on. (By the way, the font issue in terms of requiring the font to be installed on your system is also true for the “text touchup” function of Acrobat itself.
- Dov
Problems that occur when you try to edit any general PDF file in Illustrator include loss of graphical objects, changes in color spaces (Illustrator only supports RGB-only and CMYK-only), changes in character encodings (this is likely what you suffered from), and various issues associated with positioning of text. Also note that Illustrator does NOT use the fonts embedded in the PDF file itself. It looks on your system for the fonts. In the case of going cross platform (as you did), it is highly unlikely that the MacOS Helvetica Neue TrueType font is installed on the Windows system that you were editing on. (By the way, the font issue in terms of requiring the font to be installed on your system is also true for the “text touchup” function of Acrobat itself.
- Dov
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.