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Text drops out when using Combine Supported Files in Acrobat

Forum Index > PDF Creation > Text drops out when using Combine Supported Files in Acrobat
2011-05-24 11:56:03
SeattleUser
Registered: Nov 21 2008
Posts: 108
Answered

I'm trying to figure out why one of my users is missing text when combining PDFs. Here's his workflow:
 
1) Select a number of single-page PDF files from consultant and combine into single PDF by right-clicking in Windows Explorer. Resulting multi-page PDF file looks fine.
 
2) Take the resulting PDFs and repeat the process, only this time he's combining a number of multi-page PDF files. Result is that many pages have boxes where letters should be, even though they looked fine on the source files.
 
The strange thing is, another user doesn't have the issue at all, and he's using an identical setup (both Windows XP, SP3, Acrobat 9 Pro). A third user is on Windows 7 and same version of Acrobat 9 Pro and also doesn't have any issues.
 
Does anyone have any ideas?

My Product Information:
Acrobat Pro 9.1.1, Windows
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2011-05-24 16:24:55
#1
SeattleUser
Registered: Nov 21 2008
Posts: 108
Accepted Answer
Never mind - there was a single problem file that was messing things up.
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