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Two PDF making processes at the same time

tamnhinv5
Registered: May 25 2009
Posts: 2

I am using Acrobat 8.1.5 pro and Word 2007. Everything worked fine before I installed Acrobat 9 pro not extended. Because Acrobat 9 is too heavy on my system, I removed it to reinstall Acrobat 8.

When I tried to create a PDF file from a Word document, two making processes take place after one another some seconds. The first one failed and the second one succeeded. The first process ran for about 10 percent and stop right there. When I pressed the Cancel, a dialogue box says "Adobe PDF printer failed to create the PDF file."

I have tried reinstalled Acrobat 8 pro many times but haven't fixed the problem. Anybody knows the cure? Thank you.

My Product Information:
Acrobat Pro 8.1.2, Windows
namiamy
Registered: May 20 2009
Posts: 14
i use acrobat seldomly to create pdf file from word.

there are some freewares you can use to create pdf file from word document.
1. first i think you can download 2007 Microsoft Office Add-in: Microsoft Save as PDF, if you install this software successfully, u can save the word file as pdf directly.
2. you also can use Google Docs save as PDF

if you want more, you can read:
http://www.anypdftools.com/free-word-to-pdf-creator.php#155
abhigyan
Expert
Registered: Nov 29 2007
Posts: 223
Looks like your installation is corrupt.
Try uninstalling both Acrobat 8 and 9. After uninstall,
- make sure you delete the folders c:\Program Files\Adobe\Acrobat...
- delete any Adobe PDF printers left behind after uninstallation.
Then install 8 and update to the latest version (Office 2007 support was added in 8.1)