These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

unable to create pdf

teresakelly
Registered: Nov 23 2007
Posts: 2

I receive the following error message each time I try to create a pdf:
AcroTray.exe-Entry Point Not Found
The procedure entry point [link=mailto:[email protected][1].][email protected][1].[/link] txt could not be located in the dynamic link library USER32.dll.
I have installed all updates available for Standard 8 and have run virus and spyware scan and nothing helps.

My Product Information:
Acrobat Standard 8.0999999999999996447286321199499070644378662109375, Windows
dbaker
Expert
Registered: Feb 10 2006
Posts: 413
Hi --

Did you try to repair the Acrobat installation? In the program, choose Help > Repair Acrobat Installation. The program will run an assessment on all installed components and try to correct any errors found.donna.

A prolific author and writer of many Acrobat books, as well as books on graphic and Web design software.
Donna lives on a lakeshore in central Canada, where all manner of wildlife from muskrats to coyotes come to call.