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Unable to create PDF files for Office 2010

SirMan
Registered: Nov 2 2010
Posts: 1

I have windows 7, Office 2010 & Adobe Acrobat Professional 8.2.5. I have been unale create a PDF file from my Word, Excel, Internet Exployer 8 & Powerpoint files for the last 2 weeks.
 
I have tried reintallation of Acrobat Prof without success.
 
I have tried creating using 3 different methods - from 1. the toolbar in Office app and IE, 2. for Explorer by right clicking on the file, 3. From inside Acrobat creating a PDF form a file.
 
Each time the PDG createstarts "Save As PDF File -> Converting to PDF hangs after Scanning for Hyperlinks is done" in all 3 PDF creation methods
    

My Product Information:
Acrobat Pro 8.1.7, Windows
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
The PDFMaker plugins with Acrobat 8 and 9 are not supported by Office 2010 - for a compatible plugin you'll have to wait for the release of Acrobat X. It also seems that there was an update to Office 2010 rolled out a couple of weeks back which has impacted on those features of legacy Acrobat which did still work.
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
The knowledge base article:
"Acrobat PDF-capable web browsers and PDFMaker-compatible applications (Acrobat 6.x - 9.x on Windows and Mac OS"
has been recently updated to include Acrobat X (content updated, title got missed).


The listing identifies Acrobat PDF - capable web browsers and PDFMaker - compatible applications.

Link to the documenthttp://kb2.adobe.com/cps/333/333504.php
(Doc ID: 333504)



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