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Acrobat Pro does not render PDF colors correctly on screen

pasik
Registered: Nov 18 2008
Posts: 5

Acrobat Pro (tried 8 and 7) does not render colors correctly on screen for certain files. I tried the same files with other applications (e.g. Preview, Graphics Converter, Illustrator) and they produced correct colors.

Acrobat's colors are murky (see screenshot http://www.laatuk.com/temp/Acrobat_vs_Preview_colors.png , Acrobat is above and Preview is below). The troublesome files have been exported from Excel 2004 and Pages 3.0.2. but e.g. FreeHand MX PDFs seem to be OK.

I have tried to fiddle with Preferences/Color Management/RGB-settings, but they don't have any impact.

Very thankful for any advice.

Pasi Kantelinen

PowerBook 17" 2.33 GHz + 30" Cinema Display
Mac OS 10.5.5

Registered: Sep 24 2005
Posts: 252
Hi Pasik,

Are you using the print-to-AdobePDF printer method for all PDFs or a variety of different methods (e.g. Illustrator - Save-As - Adobe PDF)

Let us know and we'll dig deeper,

Cheers!

Jon

I've been using Acrobat since v1.0 and still get amazed by its power. An Acrobat ACE since 1999

pasik
Registered: Nov 18 2008
Posts: 5
The acute troubled file is created from Excel 2004 with Print-command, Phaser 6120 chosen as printer and then selecting "Save as PDF ...".

I tried to Print directly to Adobe PDF 8.0 and 7.0 printers, but both of them failed giving error message "Printer interrupted"

Pasi
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Hi Pasi,
Trying to print via Adobe 8 & 7 printers gives the impression that you have both Acrobats (8 & 7) installed on the same computer.
If so, that could be your problem.
Posts by the forum's moderator and Adobe KnowledgeBase articles identify that having multiple versions of Acrobat installed on the same computer is something not to do.

If you do have both installed on the same computer you might want to consider deactivating then uninstalling both.
Then install the version you want. My 2 cents? I'd go with Acrobat 8 & get it updated through 8.1.3.A note about deactivate & re-activate. Last time I looked the limit on this was 20.
So, don't lose track of the count.

Be well...

Be well...