Acrobat Reader 9.3 and IE 8.0 on Windows 7 64 bit will not print, and shuts down IE 8. It does the same thing on IE 7.0. Tested this on2 workstations. Any idea?
Acrobat Reader 9.3 and IE 8.0 on Windows 7 64 bit will not print
2010-02-22 17:20:26
My Product Information:
Reader 9.2, Windows
Reader 9.2, Windows
2010-02-25 14:31:47
#2
Yes Acrobat 9.3 prints fine in other applications, only the browser plug-in seems to be the problem. I have not tried a previous version.
2010-02-25 14:35:40
#3
Thus, Reader 9.3 was the first version you used. It wasn't an update from 9.2.x?
- Dov
- Dov
2010-02-25 16:56:39
#4
That is correct.
2010-02-26 13:15:28
#5
For better or worse, we haven't experienced this type of problem here at Adobe with Windows 64-bit, IE8, and 9.3.1.
What type of printer are you printing to? (Model, etc.)
- Dov
What type of printer are you printing to? (Model, etc.)
- Dov
2010-03-01 12:37:56
#6
Printer is HP 4100 on a network connection. The program does the same with FoxFire. Also, PDF's fail when an attachment to an e-mail. The printer selection box never opens in any of the scenarios.
2010-03-01 13:29:12
#7
Printer is HP 4100 on a network connection. The program does the same with FoxFire. Also, PDF's fail when an attachment to an e-mail. The printer selection box never opens in any of the scenarios.
Are you using the printer in PCL mode or Postscript (emulation) mode?If PCL, try its PostScript mode.
Also, see if there are any newer drivers available fro HP.
- Dov
2010-03-02 09:02:57
#8
I had not received you coment this morning when I changed from a Postscript driver to PCL, and averything worked just fine - problem solved.
Thanks for your guidance and responses.
Thanks for your guidance and responses.
- Dov
Dov Isaacs is a Principal Scientist at Adobe Systems Incorporated specializing in PDF publishing workflow, PDF print standards, prepress, and printing. He is also chair of the ISO TC130 WG2/TF2 group responsible for PDF/X standards.