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Adobe 9 crashes while printing

tdyer
Registered: Jul 16 2008
Posts: 3

Hi,

I have some PDF's that contain JavaScript that makes them print. They work fine (apart from 8.1.2 which asks for permission).

Recently I updated to Adobe 9 and nobody can print the pdf. Switching back to 8.1.2 works.

If I remove the this.print command and try printing manually it works fine.

Any ideas on what could be causing this?

Thanks,

Tristan

My Product Information:
Reader 9.0, Windows
tdyer
Registered: Jul 16 2008
Posts: 3
Ok,

So I have discovered that I can add the folder that the pdf's are stored in to a Priviliged folder and then reader will print them fine.

However I have a couple forms that if i try and open them at the same time will fail.

by working i mean print and dont hang my cpu.

ie i can open 1, 2, or 3 seperately and they all work. If I open 1 and 2 they work, if i open (1 and/or 2) and 3: 1 and/or 2 work and 3 crashes my pc.


Any ideas?

I have verified that the Javascript is the same in all of the pdf's.


EDIT:

I tired this workflow in Vista SP1 with Adobe 9 and it works. Windows XP hangs.