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after successful printing to PDF, files remain in queue

cjcone2
Registered: Dec 23 2009
Posts: 4

I am using Acrobat 8 Pro on Vista. When I select Adobe PDF as the printer, it successfully creates the document, but then still leaves the document behind in the print queue with an "Error - Printing" status. Anyone seen this?

My Product Information:
Acrobat Pro 8.1.5, Windows
M2A
Registered: Dec 18 2009
Posts: 15
I had a similar problem a long time ago, the task bar icon still showed with an error message.

I have checked my PDF printer in the configuration panel (in Windows, not in Acrobat) and changed the printed files log/journal parameters. After that, the task bar icon with the error message did not show up anymore.

Maybe you could check your print parameters too.

In Windows : "start" --> "computer" --> "open configurations panel" (look carefully the blue option buttons just under the "file/edit/help...." tabs)Maybe your problem comes from your PDF printer parameters too.
cjcone2
Registered: Dec 23 2009
Posts: 4
Thanks!! Are these instructions (below) for Vista?

"In Windows : "start" --> "computer" --> "open configurations panel" (look carefully the blue option buttons just under the "file/edit/help...." tabs)"I went to start -> computer -> but then I can't find "open configurations panel"
M2A
Registered: Dec 18 2009
Posts: 15
Yes. (https://acrobat.com/#d=1eFkO-K2lLBwKGV0uZKq3A)



Instead of that just do this : "START" ----> "RUN" ---> type "control" in the field and hit OK.The control panel will show up. Then in "Hardware & Sound" click for printers.Right-click your Acrobat PDF virtual printer and check the properties configuration, maybe your problem could be solved here.


Hope it helps you.
jbalingit
Registered: Feb 10 2010
Posts: 1
Check "Printer properties" port setting. Right click "Adobe PDF" printer > "Printer properties" > "Ports" tab. Port should be set to one of the Adobe PDF port.
Dov Isaacs
Expert
Registered: Nov 21 2005
Posts: 50
Beginning with Windows Vista (and also true for Windows 7), the Adobe PDF PostScript printer driver instance must have its [i]Advanced=>Spool Print Documents ...[/i] setting to [i]Start printing immediately[/i] instead of either of the other settings. The other settings will yield the behaviour that you describe.- Dov

Dov Isaacs is a Principal Scientist at Adobe Systems Incorporated specializing in PDF publishing workflow, PDF print standards, prepress, and printing. He is also chair of the ISO TC130 WG2/TF2 group responsible for PDF/X standards.