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Cannot print pdf-files

Forum Index > Printing & Prepress > Cannot print pdf-files
2008-11-25 07:27:31
stabol
Registered: Nov 25 2008
Posts: 2

After upgrading till AdobeAcrobat 9 pro our Canon iR 3100 CEur PS3 does not respond when I try to prind pdf-files. There was no problem (of this kind) before upgrading.

And I have no problem printing other files, for exampel MS Word-files or Adobe InDesign CS3. So when I convert these same files to PDF, nothing happens when I press the print button. There is no sign of the file in the printer.

At the same time I have no problems printing my pdf:s on a HP Color Laser Jet 2550 PCL 6 printer on the same network.

My Product Information:
Acrobat Pro 9.0, Windows
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2008-11-25 10:24:36
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Have you tried going to your printer folder, right clicking the Canon printer > Properties > Advanced and check "Print directly to the printer" ?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2008-11-26 13:10:01
#2
RichSnow
Registered: Nov 25 2008
Posts: 1
I've been having a similar problem, which 'might' be related to uninstalling previous versions of Acrobat and Reader before installing Reader 9. You might want to check out the compatibility matrix for your setup...

http://kb.adobe.com/selfservice/viewContent.do?externalId=333223&sliceId=1
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2008-12-01 07:16:03
#3
stabol
Registered: Nov 25 2008
Posts: 2
I have tried checking "Print directly to printer". That didn't help.
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