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Cannot print PDFs any longer..Pls help..

Forum Index > Printing & Prepress > Cannot print PDFs any longer..Pls help..
2011-08-17 19:33:32
Sailorinsf
Registered: Aug 17 2011
Posts: 2

I cannot print and PDF any longer. I use to be able to print them no problem. Then one day, kaput ! This includes trying to print on multiple printers, re installing Adobe Reader X, updating printer drivers, printing as "an image". I can print Word docs, emails, etc.. just fine, but not any PDF

My Product Information:
Acrobat, Windows
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2011-08-18 03:12:17
#1
try67
Expert
Registered: Oct 30 2008
Posts: 2398
Be a bit more specific.
What exactly happens when you try to print?
Also, which exact version of Acrobat do you have? and which version of Windows?

- AcrobatUsers Community Expert - Contact me personally at try6767 [at] gmail [dot] com
Check out my custom-made scripts website: http://try67.blogspot.com

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2011-08-18 08:04:37
#2
Sailorinsf
Registered: Aug 17 2011
Posts: 2
I have Adobe Reader 10X ver 10.1.0,
windows home vista ver 6.0 service pack 2
Norton Anti Virus
Mainly run Firefox (Also now cant start Chrome)

So when I ask to print via a PDF, I will get the print Pop up screen, asking me to select a printer etc, I go to print and it will just close. Normally I would get an acknowledgment pop up from the printer itself telling me the status of the print job.. this does not happen.

I am wondering if it is Norton interfering..
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