These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Can't Pring .pdf files

enidjones
Registered: Dec 3 2011
Posts: 2
Answered

I'm new to this - also a senior lady and not very technical. I have a lot of pdf files (mostly knitting patterns, lol) and up until yesterday could print any or all of them. Suddenly I cannot print any of them. I click on "print", then click on "ok", and instead of printing I am taken to "save as" menu. I can print anything else. The only thing I did to my computer yesterday was uninstall Mozilla because it was running so slow. Can anyone help me?

My Product Information:
Reader 10.1, Windows
mortenkaas
Registered: Dec 13 2011
Posts: 2
Looks like your computer is trying to create a PDF instead of printing the document. When printing, check to make sure that the correct printer is chosen in the print dialogue ..
enidjones
Registered: Dec 3 2011
Posts: 2
Accepted Answer
I used "old technician's trick" which means if it don't work unplug it and plug it in again. So I uninstalled Adobe Reader, downloaded it again, and did a whole new install. Worked like a charm. It pays to have been married to old technician.