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Compatibility between Acrobat 6.0 and Reader 8.1

Forum Index > Printing & Prepress > Compatibility between Acrobat 6.0 and Reader 8.1
2007-09-16 19:14:21
billkorn
Registered: Sep 16 2007
Posts: 4

I use Acrobat 6.0, and recently found that some .pdfs I tried to download from the net generated an error: they were not supported by my version of Adobe.
 
I then downloaded Adobe Reader 8.1. Now files I download look OK on the screen, but when I print, there are many characters printed incorrectly, or sometime the whole file become jibberish.
 
Is there a problem running Acrobat 6.0 and Reader 8.1 on the same PC? Should I try installing an older version of Reader, like 7.09, or re-installing Acrobat?
 
Thanks for your help,
 
[link=mailto:billkorn [at] aol [dot] com]billkorn [at] aol [dot] com[/link]

My Product Information:
Acrobat Standard 6.0.0, Windows
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2007-09-25 09:44:50
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi billkorn,

Can you provide a link to the files you're referring to?

Thanks,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2007-09-26 19:18:32
#2
billkorn
Registered: Sep 16 2007
Posts: 4
Lori, this has been a problem for my wife (a peditrician) and daughter (in high school) daily. Thier PC has Adobe 6 and Reader 8. They have this problem on almost any file the click on in either Internet Explorer or Mozilla Firfox.

Here's 1 example:

[url=http://www.nhd.org/images/uploads/library/CC_ThemePage_FINAL.pdf]http://www.nhd.org/images/uploads/library/CC_ThemePage_FINAL.pdf[/url]

If looks fine on the screen, but when it prints, half the lines don't show up.

At times characters are garbled.

I have no problem on my PC, with just Reader. They didn't have a problem when they just had Acrobat, but they started getting error messages that files weren't compatible with their version of Acrobat. Once we installed Reader 8 almost every .pdf they try to open and print has problems.

Thnaks for your help,

Bill Korn
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