These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Distiller cannot find ICC Profiles

2008-12-23 17:19:19

ltaylor1234

Registered: Dec 23 2008

Posts: 2

I just installed Acrobat 9 on Vista. Everytime I reboot my system, and when I try to start either Distiller or Acrobat, I get a message that says "Distiller cannot find its ICC Profiles." However, all of the .icc files appear to be installed. I am wondering if some registry path variable needs to be set. No one at Adobe seems to know how to fix this problem. I have spent hours and hours on the phone with all of the support team in Mumbai.

My Product Information:
Acrobat Pro 9.0, Windows

2008-12-28 18:03:13

michaelejahn

Registered: Apr 26 2006

Posts: 232

I can't imagine why distiller would need to see any ICC profile at start up - is there a file ready to be processed in the queue ?

C:\Program Files\Adobe\Acrobat 9.0\Resource\Color\

thias is where my icc profiles are on my Vista box

Michael Jahn
Application Support Specialist
Compose Systems Inc, USA.
4740 Northgate Blvd. Suite 100
Sacramento, CA 95834
Tel: (916) 920-3838 ext 102
Fax: (916) 923-6776
Email: michaelejahn [at] composeusa [dot] com
Web: www.composeusa.com