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I cannot print? Help please!

Forum Index > Printing & Prepress > I cannot print? Help please!
2010-04-27 17:46:12
cdrimando
Registered: Apr 27 2010
Posts: 3

So I've had this problem for a while, but now I want to get to the bottom of it.

I can print a word document or something off the internet, but when I try to print a .pdf, it says I don't have a printer installed! I really don't understand what is happening here, and it's really frustrating. With college coming along and me having to print and sign these .pdf's, I can't have this problem. Someone please help!

this is when i click print:
[img]http://i61.photobucket.com/albums/h43/rimando1/help1.jpg[/img]

but i can modify settings and such, so it does sense my printer, right?:
[img]http://i61.photobucket.com/albums/h43/rimando1/help2.jpg[/img]

btw this is on Windows Vista.

thanks in advance,
cdrimando

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2010-04-28 12:53:16
#1
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Hmm, that's curious.

I would try to install a second/new printer driver so see, if Acrobat recognizes this one.
Simply select "Add printer" and select one like HP LaserJet 4 from the Vista own driver library.

radzmar
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2010-04-28 18:05:44
#2
cdrimando
Registered: Apr 27 2010
Posts: 3
nothing changed, still the same problem :[
but i really appreciate the reply radzmar! anyone else have any other ideas?
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2010-04-28 19:33:15
#3
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Something to try that appears to have worked for others posting to the Acrobat Windows U2U Forum.

Get to the listing of installed printers.
Delete any "Adobe ..." entries.
Run a Repair on Acrobat.
There ought to be a new instance of "Adobe Printer" after this.

Be well...

Be well...

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