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I cannot print my pdf's, help?

Forum Index > Printing & Prepress > I cannot print my pdf's, help?
2008-11-18 12:05:08
yimyammer
Registered: Nov 14 2008
Posts: 43

Whenever I try to print a PDF to my printer or even when I try to create a PDF from a PDF, I get the following message.

[img]http://img55.imageshack.us/img55/8408/adobenoprintgt4.jpg[/img]

The only thing I can think of that I have done since the last time I was able to print was download Adobe Reader 9

I am printing to a Canon Copier with a Fiery server and have never had problems printing before and was able to print my pdfs as recently as last Friday.

I can no longer print anything.

Does anyone know what I can do to fix this?

Is Adobe Reader 9 causing this?

I'm using Acrobat 8.1.3 Pro (I had to choose 8.1.2 in the post questionaire, but my "about Adobe Acrobat Professional 8" it says I have version 8.1.3)

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2008-11-18 12:34:45
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Can you provide details on your OS?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2008-11-18 14:57:00
#2
yimyammer
Registered: Nov 14 2008
Posts: 43
windows xp
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2008-11-18 19:19:40
#3
yimyammer
Registered: Nov 14 2008
Posts: 43
I decided to delete Adobe Reader 9.0 and now I can print a PDF from a PDF and to my printer.

Is there a known glitch that causes Reader 9 to kill Acrobat 8.1's ability to print?
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2008-11-18 19:26:08
#4
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
There are reasons why installing Reader along with Acrobat is not supported on Windows. It seems you have found another.

George
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2008-11-19 07:46:54
#5
gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4307
Adobe allows Reader and a full version only if both are version 9. As George has noted there are many reasons for not have both Reader and any variation of Acrobat with the same version level on a same system. Mixing versions of Reader or Acrobat has always been a problem because there are many shared libraries between the 2 products that can cause problems within the same version and can be disasterous with mixed versions. There have been conflicts in the past with other products modifying shared code libraries, but software vendors have gotten better about changing system code libraries, Dynamic Link Libraries.

George Kaiser

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