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Lost printer presets upon reinstall, can I retrieve them from backup disk. Where are files located?

tonylarsen
Registered: Feb 14 2011
Posts: 1
Answered

Need to find location of acrobat printer presets lost when software re-installed after machine repaired.
 
Can I find the previous presets on my backup disk and somehow save them to current set-up?

tonylarsen

My Product Information:
Acrobat Pro 9.4, Macintosh
Dov Isaacs
Expert
Registered: Nov 21 2005
Posts: 50
Accepted Answer
tonylarsen wrote:
Need to find location of acrobat printer presets lost when software re-installed after machine repaired.Can I find the previous presets on my backup disk and somehow save them to current set-up?
Two issues:

(1) There is a known bug in all versions of Acrobat on both Macintosh and Windows in which the current settings for the "Adobe PDF" PostScript printer driver instance are wiped out when Acrobat is either (a) updated with a new dot release, (b) goes through "repair", or (c) is reinstalled. There is no way to "save" those setting and reimport them. The bug will hopefully be fixed in a 10.x release.

(2) On MacOS X, beginning with 10.6 (I believe), the "Adobe PDF" PostScript printer driver instance "goes away" due to OS changes made by Apple - this is not under the control of Adobe. To create PDF via distillation of PostScript you will need to save PostScript to a file and then manually distill it. The hot folder feature of Distiller is useful for this purpose.

- Dov

Dov Isaacs is a Principal Scientist at Adobe Systems Incorporated specializing in PDF publishing workflow, PDF print standards, prepress, and printing. He is also chair of the ISO TC130 WG2/TF2 group responsible for PDF/X standards.