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PDF printing compatability issues with Reprodesk

slepler
Registered: Feb 6 2008
Posts: 2

I am using Adobe Acrobat 8 Professional to output architectural drawings to then be sent to a reprographics house for printing.

When I output using Acrobat 8 distiller the PDF file that is created will display in Acrobat correctly, but when I send it to my print house using their reprodesk software the sheet files are incorrectly interpreted and some of the fonts and line work mysteriously change. Specifically Century Gothic becomes a condensed serif font with incorrect kerning and some of our vector images shift locations.

If i use an earlier Acrobat distiller and if i use a third party PDF creation software like CutePDF I do not have this issue.

Has anyone else had a similar problem?

My Product Information:
Acrobat Pro 8.1.1, Windows
mikkohokkanen
Registered: Aug 23 2008
Posts: 1
ReproDesk software has several problems when printing PDF- files.
Problems are reported to Oce (manufacturer) but it seems that they are not doing anything to fix these problems.
Ex. If you Crop pdf- file (remove empty space around the drawing), ReproDesk uses original papersize of the drawing, not the Cropped size. In this case file seems to ok when you check it with Acrobat or Adobe Reader. So, ReproDesk does not read papersize as Adobe Reader. Oce support has announced that the problem lies in Adobe Reader, not in ReproDesk. It seems that Oce thinks that they know pdf standard better than Adobe itself.

PDF- files produced with Autocad + Acrobat are problematic to all reprohouses who are using ReproDesk 1.6x

I recommend that you would use HPGL/2 (.plt) - files when you send files to reprohouse. If you also need pdf- files, you can convert HPGL/2 files to pdf- format.

I think that this is a problem that should be solved between Adobe and Oce.