PDF's are compressed when printed

Hi Lloyd,

first question by myself:
What do you mean with compressed? Is the document printed with smaller dimensions than expected?
In which way happens this?

Second question:
What printer and printer driver do you use actually for printing?

Tektronix Phaser 8550 and the default driver. As far as I know the driver has not changed. Thanks!

sorry, didnt see the first part. Hard to describe but the actual text or image is "shrunken" by about 25%. It looks like the Page Scaling is set to print to "Shrink to Printable Area" but its not

Well, thats hard to say what's the problem.
Look into the preview window of Acrobat's print dialog.
It the form rendered correctly?
If not, your print setup is incorrect.
Otherwise the problem occurs later in the process (printer driver or printer).

What happens if you print the file to PDF (with the Adobe printer) first?
Is it also shrinked?
If yes, there can be a fault in the PDF itself.

Xerox listed 8 different drivers for the printer model.
You should download and test the PostScript and the PCL5c driver from the download page.
You can install them parallel to your existing driver, so testing won't be a problem.
I discovered that sometimes PostScript drivers have problems processing PDF files, with very strange effects.

http://www.support.xerox.com/go/results.asp?Xtype=download&prodID=8500_8550&Xlang=en_US&Xcntry=USAPS:
There is also a firmware upgrade available.
So if you printer FW is older than the one there, you should upgrade it.

I have a similar problem and also have a Xerox 8560 printer. When I print a PDF document, it appears to shrink the document by approximately 5%. I have loaded and tested all the print drivers available from Xerox without any success. The printer does have the latest firmware.
When I print directly from Microsoft Publisher it prints as viewed on the screen. I can print to PDF and view with Acrobat 9 Pro and appears to be the same as MS Publisher. ( I checked using the ruler in Acrobat so it is very close to what I expect.) It is almost as if the printer adds a 0.25" border around the entire document. I can find any solution to get a PDF to print the same as viewed on the screen.
Any Suggestions?

I am having a problem with the same printer, where it is compressed, but it prints as if it is a booklet. It changes the print from portrait to landscape, and then only on half the page. It only prints this way on both of our Phaser printers (8550 & 8400), but when printing to a WorkCentre, it prints correctly. The OS is Windows 7.Any ideas?

Check the setting in the print dialogue for [i]Page Scaling[/i]. If it set to [i]Fit to Printable Area[/i], you will see the symptoms you describe. This option forces printing (including any white margins on the PDF page itself) to fit within the printable area of paper; on most printers, this typically forces the page to fit within 1/4" borders on the physical page. Set this option to [i]none[/i] to avoid the scaling. This will not hurt in any way if you don't have any content on your PDF pages in the margin areas.

- Dov

I suggest that you call the Xerox Support for the XEROX 8560 as the postscript driver "recommended" is NOT the driver to be used and I don't remember exactly which driver that I was told to use. There is a problem with the "recommended" drive package. I am using Win 7 -64-bit OS and had the same issue you describe of changes the print from portrait to landscape, and then prints only on half the page. I believe that it is the "PostScript 64-bit Driver" and I had to also update the 8560 Firmware.

Changing my Page scaling setting to "None" appears to correct my scaling issue. Thanks to Dov for pointing this out!

Thanks for your help!