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Potential Printing Problems Detected

Forum Index > Printing & Prepress > Potential Printing Problems Detected
2011-07-22 01:32:03
sevenam
Registered: Jul 22 2011
Posts: 2
Answered

We keep getting a message that says:
 
Potential Printing Problems Detected
The default settings in Adobe Reader 9 may cause a color shift when printing PDF files. In addition some black and white PDF documents may be printeed using color and black inks and may be billed as color pages.
 
Before you continue printing, Xerox recommends that you change Reader 9 to allow the printer to manage colors.
 
To change the Reader 9 setting, close this dialog, click the "Advanced" button at the bottom of the Print window, and check the option "Let printer determine colors".
 
As we're using a multi-user terminal server environment, we'd like to know where this setting is saved.
 
Is it saved in the registry? Adobe Reader configuration file?

My Product Information:
Acrobat Standard 9.4.3, Windows
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2011-07-22 02:04:28
#1
sevenam
Registered: Jul 22 2011
Posts: 2
Accepted Answer
It turns out this comes down to the printer driver. Even though I did check the "Let printer determine colors" I was still getting the message. It turns out the only way to stop it on a Xerox printer is to tick the "Do not show this again" box. When this is ticked, a setting is saved in the registry which may be used to deploy a fix for all users to get rid of this message. I'll post the reg here in case anyone else may get use of it:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Xerox\PrinterDriver\V5.0\AdobeReaderWarning]
"SettingsPreference"=dword:00000001
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