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Print Black and White

cindyjk
Registered: Sep 9 2009
Posts: 3

Using Acrobat Standard Version 9. I can't print in black and white at all! I click on my printer properties, and go to the "Color" tab. I have 2 radio buttons: "Automatic" (the default), and "Manual". Under them is a checkbox to "Print in Grayscale". If I check this box, my printouts come out with the white areas of the pages completely black, and the letters of the text are white - it's as if it's simply printing white as black, and black as white. They're completely unusable.
The only other selection I have on the "Color" tab is a button called "Settings...". When you click it, the ONLY thing that appears is "Settings\General\Edge Control", with a drop-down box from which you can choose Off, Light, Normal, or Maximum.

I'm using an HP Color LaserJet 3600. This has happened since Day One. What am I doing wrong? I'd sure appreciate your help!

My Product Information:
Acrobat Standard 9.0, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Do you have a checkbox in to "print color as black" in the Acrobat print menu? It may only be in the Pro. version. If you do, try checking this and then printing.
Also you can try "printing as image" from the Advanced Print dialog to see if it corrects the problem.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

cindyjk
Registered: Sep 9 2009
Posts: 3
I don't have the "Print color as black" choice. And, "printing as image" gave me exactly the same results as routinely clicking the print button - a full-color printout.

Is this normal behavior? I don't understand why Acrobat doesn't give a simple, obvious selection to print in B&W?
Thanks, Cindy
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Are you able to print color documents in black and white in other programs such as Word with this printer?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.