I am having a problem printing my PDF files. When a PDF file is open and I either click the print icon, or select file>print, my system suddenly bogs down and I can't do anything for approx 30-45 seconds. If during this time I click ctl+alt+del it will tell me adobe and the adobe print window aren't responding (even though at this point the print window has yet to appear on the screen). If I don't end task and just wait eventually the print window will appear and then it will print as usual. However if I do not have my PDF open and I just right click on the PDF icon and select print, it will print no problem. I am not having this issue in any other application. I have had this version of Acrobat for approx. a year now (with the same system and printer) and just started experiencing this problem about a month ago. Any help will be greatly appreciated. Thanks!
Print button in Acrobat 9 Pro takes a long time to respond
2010-03-05 08:15:49
Answered
My Product Information:
Acrobat Pro 9.0, Windows
Acrobat Pro 9.0, Windows
2010-03-10 09:39:21
#2
I believe it is a PCL printer (HP Laserjet 2300L) & its a local printer.I have the latest version (9.3.1) of Acrobat.
2010-08-09 04:24:00
#3
I am experiencing the same problem. Click print, wait a very long time and after 30 or more seconds the print window appears.
I am using Windows XP, SP3 and print to up to 6 different printers. I am printing from my laptop from 3 different locations (each 50 miles apart and on different networks). Also printing to a USB printer shows the same delay.
Please advise
Ron
I am using Windows XP, SP3 and print to up to 6 different printers. I am printing from my laptop from 3 different locations (each 50 miles apart and on different networks). Also printing to a USB printer shows the same delay.
Please advise
Ron
2010-08-09 06:05:00
#4
If one or more of the printers in your selection list is accessed via a network, and that printer is for any reason offline, Windows will impose a default timeout while it waits for a response - and Acrobat (or any other application asking for a printer device context) just has to sit there until the handle is returned.
2010-08-09 06:13:41
#5
Sure, but the printers are on-line and with any other application I do not have the problem. It only occurs with Adobe Acrobat Pro 9
Ron
Ron
2010-08-09 07:30:18
#6
But is the printer in an energy saving mode or in a sleep mode. If so you may need to wait for the printer to wake up of warm up.
2010-08-09 09:45:21
#7
I don't think it has to do with the printer. This happens while I am waiting for the print window in Adobe to appear. Once the print window appears then I choose which printer I want to send it to (once the print window appears, everything runs as usual).
The lag is occurring after the print icon is clicked (or file>print is selected) and before the actual print window is displayed.
The lag is occurring after the print icon is clicked (or file>print is selected) and before the actual print window is displayed.
2010-08-09 23:18:47
#8
I agree fully. There is a significant delay between the click and the appearance of the print window
Ron
Ron
2010-11-10 11:00:10
#9
This fix worked for me. I went back and looked at all of the printers I have in the network or shared and deleted all those that were no longer online, and now the PDF's print in a matter of seconds. Just like they used to. Hope this helps!
2011-04-19 13:11:55
#10
Accepted Answer
I have finally figured out a fix. I updated the driver on my printer and now I print with no lag..go figure. Hope this helps whomever may read this!
2011-07-02 05:12:07
#11
It is a very good solution.
Thanks a lot.
Thanks a lot.
Also, have you updated Acrobat 9 to the latest version (9.3.1) or is it the original installed version?
- Dov
Dov Isaacs is a Principal Scientist at Adobe Systems Incorporated specializing in PDF publishing workflow, PDF print standards, prepress, and printing. He is also chair of the ISO TC130 WG2/TF2 group responsible for PDF/X standards.