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Printing custom page sizes

choward
Registered: Oct 17 2007
Posts: 4

I have a document that is 7x7. When I go to print it, using the fit according to .pdf size, it tries to print at 8x6. I am using 7.0.9 as it works with some computers but not all. We are printing tickets to an OKIData ML395 across a network using an HP Jetdirect.
 
Thanks for any response.

My Product Information:
Reader 7.0.9, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi choward,

Do all your printers use the same printer driver version? Does it work correctly when you printer locally?

Keep us posted,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

choward
Registered: Oct 17 2007
Posts: 4
Yes they are all using the same updated drivers. The odd thing is the 8x6 problem is occurring when I change default printers. Haven't tried printing locally, but that is not an easy possibility since the printer and the computers are in different locations.