My company has a problem where NO ONE can print a PDF file, and choose a network location as the place to save the "printout". If we choose any folder on the "C" drive, and save to that location, it works fine. But if we try to save to a network location, we get the "Error Printing" message. This happens for both Acrobat 9 and X. Any guidance would be greatly appreciated.
Problems printing PDF documents to a network drive.
2011-11-28 10:56:39
My Product Information:
Acrobat, Windows
Acrobat, Windows
2011-11-28 13:02:13
#2
Hey Kelly...thanks for the response. We use Windows Server 2008 R2. And I have a few mapped network drives, and it does the same for all of them. Actually for everyone in the company.
2011-11-28 13:17:20
#3
Are you using the Adobe PDF Printer? Have you tried changing the port on the printer to File?
Also, have you tried printing to a network drive with another printer (creating a .ps or .prn file) to see if it is a network issue or a PDF Printer issue?
Also, have you tried printing to a network drive with another printer (creating a .ps or .prn file) to see if it is a network issue or a PDF Printer issue?
Kelly McCathran
Adobe Community Expert
Certified Technical Trainer+