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Problems Printing to PDF onTerminal Server

ingham
Registered: Aug 14 2007
Posts: 4

We are running a Terminal Server environment with Windows Server 2003. When users print to pdf, the pdf file is saved in the administrator's profile (mainly on the admin's desktop or admin's My Documents). This is a recurring issue, as it would happen with older versions of Adobe Acrobat (we are running 7.0 now). Is there a way (perhaps a setting somewhere) to prevent this? Any help would be greatly appreciated!

My Product Information:
Acrobat Pro 7.0.0, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi ingham,

Check the Adobe PDF print menu setting under the Properties menu. The Adobe PDF Settings tab has a pull-down menu for Adobe PDF Output folder. You can select My Documents (which is probably what is selected) or Prompt for PDF filename, which is what you'll want.

Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

ingham
Registered: Aug 14 2007
Posts: 4
We already have it set to prompt for the file name. When prompted, user selects to save it to their desktop, and viola! The pdf file opens on the administrator's desktop as well. This happens on more than one of our terminal servers. With previous versions of Adobe Acrobat, we are aware that users weren't even able to print to pdf unless there was an admin logged in, which stopped with 7.0. However, it is a bit of a nuisance when pdf files created by other users are opening on your desktop. What we are trying to figure out is if there is a way for the pdf to NOT appear on the admin's desktop when a user prints to pdf.
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Ingham,

Are your user accounts set up using a Microsoft Active Directory domain user group? Also are your user accounts set up on the server with a restricted Common User profile, with Read, Read and Execute, and List Folder Contents permissions?

Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.