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thin white border around full bleed page - bug?

vasha
Registered: Aug 21 2008
Posts: 9
Answered

I have two pdfs that I created in InDesign CS4. One has black bleeding off all edges of the page, the other has a black bar across the top and bottom of the page that meets the edges of the page, but doesn't fully bleed.

The problem is that when I view these pdfs in Acrobat Pro 9.0.0 I'm seeing a thin white stroke around the document. It appears to be 1-2 px on the right and bottom edges and .5-1px on the top and right edges of the page. In the full bleed document, when I veiw the pages two-up, the white border appears on each page, leaving an unpleasant white line through the middle of my spread, in addition to the edges.

If I view these pdfs in Acrobat Reader, they appear normally, with no white border. I tried checking the preferences, since Photoshop has different options for how the edge of the document is presented in CS4, but I didn't see anything that worked. I had one of my co workers open the file on her computer and the same thing happened. I tried a pdf I downloaded from amazon.com last month and the same white lines appeared.

Is this some weird bug in Acrobat Pro? Has any one else encountered this? I'd like some confirmation before I submit the bug to adobe.

Thank you,
Somerset

My Product Information:
Acrobat Pro 9.0, Windows
Registered: Sep 24 2005
Posts: 252
Hi Somerset,

If you can post the PDFs somewhere that would be great but in the meantime you might want to try the following:

Acrobat 9 / Edit / Preferences / Page Display /

Smooth Line - try toggling on and off
Enhance Thin Lines - try toggling on and off
Display art, trim and bleed boxes - try turning on and off
Overprint Preview - set to never and then try always
Transparency grid - try toggling on and off

It would be interesting to see if any of these changes make a difference?

Kind regards,

Jon

I've been using Acrobat since v1.0 and still get amazed by its power. An Acrobat ACE since 1999

janericster
Registered: May 26 2009
Posts: 7
We have the same issue here with Acrobat 9.1.1 Pro running on Windows XP.

I followed Jon's suggestions and it turns out that the "2D graphics acceleration" is what caused it for us. Simply turning that option "off" renders a correct display on screen (no more white lines along the edges of full bleed pages).

This happens with both our nVidia and ATI video card systems.