These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Unable to print more than one page in a multipage pdf document

Forum Index > Printing & Prepress > Unable to print more than one page in a multipage pdf document
2007-04-19 12:53:17
kmalik23
Registered: Apr 19 2007
Posts: 2

I am having trouble printing more than the first page in multiple page adobe reader 8.0 documents on Windows XP Pro. The printer is HP LJ 4000 with Postscript drivers installed. I have tried various pdf documents but the result is same. I have also un-installed Reader 8.0 and re-installed but to no avail. When I hit print it shows that its sending all pages to the printer. The printer display screen shows that its processing job but stops after printing first page. I have shutdown and restarted the printer. There are no errors displayed on the printer. The same results on Xerox workcenter as well. Please help.

My Product Information:
Reader 8, Windows
Top
2007-08-14 03:49:43
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi kmailik23,

I would recommend updating to the latest version of Acrobat 8.1. If this does not fix the problem then I would suggest using a methodical approach to determine the nature of the problem using our troubleshooting guide available at: [url=http://kb.adobe.com/selfservice/viewContent.do?externalId=333214&sliceId=2]http://kb.adobe.com/selfservice/viewContent.do?externalId=333214&sliceId=2[/url]This approach will help you determine the cause of the problem. Also since you're using a Postscript printer, if you can enable the PostScript error handler you'll be able to obtain additional information regarding the problem.

Try this and post your results.

Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Top