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Unable to print in V7.0

amurray
Registered: Oct 2 2007
Posts: 4

We are unable to print certain PDF files from Acrobat 7.0 to a Xerox 8830. We can print the files from Acrobat 5.05 & 6.0. When trying to print from 7.0 the print dialog boxes all function & the Win spooler shows the print job but it never shows up on the printer. The printer works fine from same PC for other file types.

My Product Information:
Acrobat Standard 7.0.9, Windows
pddesigner
Registered: Jul 9 2006
Posts: 858
Try this.

In MS Windows, open the Control Panel and check the printer properties for the Adobe printer and make adjustments as necessary.

If this does not work, re-post this question for another expert to answer.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

amurray
Registered: Oct 2 2007
Posts: 4
Thanks for the suggestion, but I am not using the Adobe printer, I am printing to a Xerox Printer from inside of Adobe V7. Does the Adobe printer options inside the Windows printers somehow effect how Adobe would send a print to another printer?