Adobe Acrobat

2008-04-25 14:58:08

NiTRO

Registered: Apr 25 2008

Posts: 7

I have just discovered a very serious bug in Adobe Acrobat Professional 8.1.2 basically after adding printer marks specifically trim marks the outline (i.e. shape/path) of a logo in this artwork becomes heavily distorted! This doesn't happen to all other vector graphics but it only happens with this logo. I have created this PDF using the latest version of Photoshop CS3, this particular logo is one layer containing a simple symbol and text all outlined so nothing special there. I only noticed this because I just happen to zoom in at 300% on the artwork after adding the trim marks.

This is quite serious because this means that any vector graphics/shapes/outlined graphics that you may have in your artwork can become badly distored after adding trim marks! Usually I always provide Illustrator files with trim marks to my printer, but only recently I started providing PDF files with trim marks to printers so this problem was in two other artworks that got printed! Luckly for me the logo and print was quite small so the distorted edges of the letters was barely visible in the final print work. This problems happens in version 8.1 and 8.1.2 in both WinXP 32-bit and Vista 64-bit. Again it doesn't happen to all shapes but in my case it only happened on the logo I was using, which again is very simple and straight forward created using minimal vector points, either way this shouldn't be like this, it's crazy!

Please let me know if anyone is experiencing this...

My Product Information:
Acrobat Pro 8.1.2, Windows

2008-05-01 08:58:54

lkassuba

Registered: Jun 28 2007

Posts: 3636

Can you clarify the creation steps where you're experiencing this problem? You mention both Photoshop and Illustrator but also state that your graphic is vector based? Are you created the PDF in Acrobat or PS or Illustrator? What program are you placing the trim marks in?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

2008-05-01 15:48:56

[email protected]

Registered: Sep 24 2005

Posts: 252

Hi Nitro,

Could you supply a URL to pick-up the 'before' and 'after' if you could - that would be great.

All the best,

Jon

I've been using Acrobat since v1.0 and still get amazed by its power. An Acrobat ACE since 1999

2008-05-02 12:12:41

NiTRO

Registered: Apr 25 2008

Posts: 7

Actually the steps to replicate this bug are quite simple. I can't believe there is such a bug to be honest, it's quite shocking :) Can someone please point this out to some one at Adobe so they can create a hot fix as I can't work like this.

Steps:

1. Create a 3 x 5" (300dpi) document in Photoshop CS3
2. Create the text "Test" in say Verdana font using 10pt size font (The smaller the font the worse the distortion) in the center of the screen
3. Convert the text layer into a shape
4. Save the file as a PDF using the default settings
5. Open the file in Acrobat 8 Professional (I have 8.1.2)
6. Goto Advanced > Print Production > Add Printer Marks and check the Trim Marks box and click okVoila! The text will be badly distorted! Many will not notice right away that's why you should zoom in say 800% to see the distortion.

I can only imagine the amount of artwork passed to printers with this problem. After print the distortion is seen if you have good eyes.

Apparently the smaller the shape the worse the distortion. It's there and it's a nasty bug!

NiTRO
7.

2008-05-04 15:31:09

[email protected]

Registered: Sep 24 2005

Posts: 252

Hi again,

If you could supply a URL to the before and after then great. Using your files is a great way to start testing just in case we select an incorrect option in the process even before our tests.

Thanks for your help.

Jon

I've been using Acrobat since v1.0 and still get amazed by its power. An Acrobat ACE since 1999

2011-08-08 11:23:35

electroscribe_311

Registered: Mar 7 2011

Posts: 2

Had a similar issue exporting EPS and AI vector graphics placed in an InDesign CS4 file to Acrobat 9.4 professional. The file involves logo for a large agency -- together with that agency's name. Its graphics department produces this file in a variety of vector and bitmap formats. We get best results with EPS files, but AI is another alternative (both are scalable).

We have to scale the size of the combined graphic file down to about 20 percent in InDesign (fit proportionately within its frame). And in some cases we have to reverse the color of the file from black to white text. We then place it in the title boxes of out .indd publications. When we export from InDesign CS4 to PDF, one or two of the letters in the logo distort. It's much worse when we optimize the PDF for quick web view; but even at press quality, we experience the distortion.

Opening the graphic ourselves in Illustrator did not solve the problem and is not in harmony with our branding standards. And we need to be able to scale the size of the graphic and not have to have 20 different sizes of the file. Any suggestions?

John Livingston
Publications Specialist

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VERY SERIOUS BUG!!!