These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Strange behavior of movies when pause is pressed, also when movie ends

Forum Index > Rich Media/Flash > Strange behavior of movies when pause is pressed, also when movie ends
2009-05-26 12:33:46
thinkDM2
Registered: Feb 4 2009
Posts: 20

So using A9 pro, I have a pdf in which I placed a video, for some reason if I press pause on the vid, it makes a buzzing noize, and the same thing happens when the video ends... Any ideas?

The movies a .mov files.

My Product Information:
Acrobat Pro 9.1.1, Macintosh
Top
2009-06-02 13:46:33
#1
joshcorey
Registered: Jul 14 2008
Posts: 79
Hmmn, no idea. I have used hundreds of files with Acrobat 9 and have not seen anything like that. Where was the file created? Can you re-export the file from Quicktime and try it in Acrobat again?

Josh
Top
2009-06-04 07:19:43
#2
thinkDM2
Registered: Feb 4 2009
Posts: 20
All of these quicktime movies do it. I don't know how the original movie was created, they are files passed to me by a client. However I can reproduce this effect every time I press pause or stop. I will use snaps and record my problem.
Top
2009-06-04 07:25:12
#3
thinkDM2
Registered: Feb 4 2009
Posts: 20
To follow up, here is an example of my problem

http://www.thinkdm2.com/clients/dm2/acrobat9/acrobatproblem.mov
Top
2009-07-15 13:24:14
#4
joshcorey
Registered: Jul 14 2008
Posts: 79
That is really bad. We have not seen that behavior but would like to get a file to test with. Do you have one that is not confidential you could send me at jcorey [at] adobe [dot] com and I will look into it further?
Top
2009-07-15 14:53:38
#5
thinkDM2
Registered: Feb 4 2009
Posts: 20
yes i can, i will package it tomorrow and post it to a ftp
Top
2009-12-03 19:56:42
#6
joshcorey
Registered: Jul 14 2008
Posts: 79
Any more on this? I would be happy to look into it further with the file...
Top