These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

SWF files from Capivate won't be inserted in Acrobat

bikeryamaha
Registered: May 9 2007
Posts: 28

I have tried 'all possible' settings as i Publish SWF-files from Adobe Captivate2. They seem OK, if they are played inside a HTM-content. I had expected that I could insert them into Acrobat 7.09 as Flash files. The following error-alert is thrown: Cannot create the movie annotation because the movie could not be loaded. This occur if the file cannot be found or the URL is ureeachable.
Do yoy have any good piece of adwice?

Merlin
Acrobat 9ExpertTeam
Registered: Mar 1 2006
Posts: 766
Did you check the "Multimedia" panel and the "Multimedia Trust" panel in Acrobat's preferences ?
bikeryamaha
Registered: May 9 2007
Posts: 28
Thanks, yes - prefs are checked.
I got the piece of advice (from the Captivate forum) to ensure the SWF's were set to no compression. It did help in so far, that the insertion of the SWF-file didn't bring up any error messages. However, the 'movie' will not play. It stays on showing BUFFERING for ever. :/
Merlin
Acrobat 9ExpertTeam
Registered: Mar 1 2006
Posts: 766
Is your multimedia Player updated ?
(Especially for QuickTime)

??
bikeryamaha
Registered: May 9 2007
Posts: 28
Thanks,
My Quick time rev is 7.1.6, and it plays SWF's from other sources than my own Captivate2.
bikeryamaha
Registered: May 9 2007
Posts: 28
Hi, I wander if I should be the only one facing this problem. So, if you (out there) are able to insert and execute Captivate2 SWF files in Acrobat release 7.09 please give a short statement. This could sure give me a hint whether I should look deeper into my applications at all. I feel I have tried 'everything' by now!
:|
Registered: Sep 24 2005
Posts: 252
Does it work if you tell Quicktime to play Flash (it's off by default) ...

Jon

I've been using Acrobat since v1.0 and still get amazed by its power. An Acrobat ACE since 1999

SteveAdler
Expert
Registered: Oct 4 2006
Posts: 18
I believe that QT 7.x does not support the level of flash that Captivate 2 is creating
crespowu
Registered: Jan 22 2008
Posts: 1
I think it's realted to your quicktime version.
steve123
Registered: May 25 2008
Posts: 2
Yeah,think so !