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Certificate Encrypt...

maandte
Registered: Jan 19 2007
Posts: 4

I can't access to a encrypted document whith my digital certificate. The following error appears after introducing my NIP:
"You do not have access rights to this encrypted document".
I have literally done the user's manual.
Thank you in advance.

tedpadova
ExpertTeam
Registered: Dec 31 2005
Posts: 848
Apparently something has changed with your certificate. Are you certain that the public certificate is the exact same one used to encrypt the document? If you create a certificate and later change it, all documents encrypted with the earlier certificate can't be read by using the new certificate.

Also, are you certain that you don't have two certificates existing on your hard drive? You may be using the wrong certificate.

ted

The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.