These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Lost password for Digital Signature

Forum Index > Security > Lost password for Digital Signature
2010-09-15 08:11:04
goldie6175
Registered: Feb 26 2008
Posts: 38
Answered

I just created a document with 8 signatures on it, and of course, the first person who needs to sign it lost their password and want to just sign it and send it back to me. Not after days of creating this document! How does she either recover her password or remove the private key/certificate to make a new one? I have looked and I can't find anything that makes any sense.Thanks!

My Product Information:
Acrobat Pro 8.1.7, Windows
Top
2010-09-15 10:53:40
#1
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1875
Use the following menu item: Advanced > Security SettingsFor information on adding a new certificate see: http://help.adobe.com/en_US/Acrobat/9.0/Professional/WS58a04a822e3e50102bd615109794195ff-7d92.w.php
Top
2010-09-15 10:55:24
#2
goldie6175
Registered: Feb 26 2008
Posts: 38
Thanks George. I can't believe this wasn't easier to find. I tried searching the help menu for everything and this never came up! You rock! Anne
Top