Opening Adobe Document Center protected files

Adobe Document Center registrations are separate from your Adobe ID as used on the main website, as ADC runs on an entirely different network. Where a document's policy restricts access to individual users, they must register with ADC itself in order to open the file.

ADC is a public beta service provided without charge, and so there is a natural amount of product promotion involved during the registration process. The same is true of any other free-to-use web service. ADC attempts to make it as quick and simple as possible, but it is not intended to be a production platform.

If you wish to operate a Policy Server system that follows different rules, you'll need to buy your own copy or rent accounts from a service provider - but users will still need to be registered on the server before they can access the files, and handling all that yourself can be a lot of work.

Wow, thanks for the fast reply.

Okay, having them setting up an ADC account is fair. It is confusing, though, that the message that pops up when they open a document asks them to either log in or register, but takes them to Adobe ConnectNow registration instead of ADC registration. As you mentioned, ConnectNow must be a different server because after registration, they still are not able to open the document.

Should I just provide them a link to ADC and tell them they need to register with ADC before they attempt to open their first document?

Jake

Probably a good idea. ADC is not actually supposed to be open anymore (the public trial officially closed a year ago, so it may vanish without warning which is why I say it should be used for anything production-level) and there's the odd glitch where it links into other aspects of the SAAS system which have been updated since ADC was built.

Update : Document Center has now received its last rites : April 2 2011 it'll close the doors on new business, and 90 days later the server will pull the plug completely.

If you have documents secured via ADC you must act now to remove the protection, or lose them forever.

Hi UVSAR,

there is something strange : as opposite to previous versions, Acrobat X offers a free trial to the Document Center (see that screengrab: http://pix.am/Lu0U.png ), and now you said that this server will close…

Did Adobe guys became really crazy?
Why Adobe can't promote reliable features instead of going back and forth?

Last week I made a self-training-video to promote this free trial, does this mean that I can trash it???

It's a total nonsense and this cannot be serious, Adobe's behaviors are sometimes really disappointing.
(And I'm not an Document Center user!)

:-(

Yes, sorry but Adobe Document Center is closed, final decision, no repeals. New signups are no longer possible as of today. The service will continue running for existing customers until July 2 2011 after which it will be permanently shut down. Any in-product links will be removed as part of their update cycles, and you should certainly not promote the service to anyone - if you try clicking that button on your screenshot you'll be shown a page explaining that you can't register.

Adobe have no plans to replace it with anything of equivalent price or functionality, and the product team are referring all existing users to LiveCycle enterprise purchase options (four-figure prices to rent, six figures to buy). I can't elaborate on the reasons behind the decision to close ADC other than to say it was built around server technology that is now obsolete, and rewriting it wasn't viable.

Arrgggllll !
They will drive me mad!

;-))