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pdf files can't import says " Security settings are set or it is passw

myladybug
Registered: Mar 8 2008
Posts: 2

Do not know what i've done, as I am not a newbie to quark 6.5, I use all the time, some setting must have gotten changed somewhere in Quark or possibly in acrobat 7.0 or distiller.

As I was fratically working around with the 2 programs trying to get a brochure to print that I had made up in quark which included 2 imported pdf' files. The brochure did not want to print correctly on my Color Laserjet (appeared to be having postcript problems with the pdf's I had in my document-this is not the problem I want solved at the moment though). Anyhow the pdf's i were importing were made directly from quark files so I thought if i made them into eps files first and then opened Acrobat Distiller and then opened the eps files from there to make into pdf's I seemed to have better luck getting things to print ok.

Somewhere along the line, don't know if I accidentally changed a setting in Quark or Distiller, but I cannot import any pdf files as I get an error saying that the " Security settings are set or it is password protected" .

I did a repair permissions on my entire hardrive from the OSX install disk and at first try afterwards it did import a pdf but just that time then I was back to the same errors. This is really Odd because I CAN place these pdf files into INDesign just fine.

Hope someone has some answers.
Any help is appreciated.
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Unread Today, 04:59 PM

My Product Information:
Acrobat Standard 7.0, Macintosh
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Somehow you must have set password Security in Distiller. First, determine what setting you used in Distiller to create your PDF and then review the specific settings associated with that setting. If you review the PDF Document Properties (File --> Properties) you'll be able to see what Security setting have been set on your PDF.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.