How to handle responses for PDF online forms

Donna BakerMarch 26, 2012

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Learn how to view and filter responses to your PDF onlines forms and how to send data from your online forms to an Excel spreadsheet. You can also check for responses on Acrobat.com.

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How to handle responses for PDF online forms

Donna BakerMarch 26, 2012

Select the _distributed version of the file, created when you set up the Form Distribution. Acrobat opens the file as a PDF Portfolio. The Welcome Page gives you an overview of the response file. If you don’t want to see the Welcome Page each time you open the file, click the checkbox. Click Get Started to show the file. You’ll see files that are sent back automatically (you can have up to 500 responses for your form). Click Update to check for responses on Acrobat.com.

Click Add to find files you’ve saved from e-mail returns. The Add Returned Forms dialog box opens. Click Add File, locate and select your files, and click Open. You’ll see the files listed on the dialog box. Click OK to add the returns to the document.

If you have a lot of returns, you can use a filter to sort them. Click Filter to get started. Click the Select field name drop-down arrow and select the field name to use for filtering. Type the term you want to use in the field and then click Done. Only the returns that specified the filter terms show in the list. To remove the filter to see the entire list again, click Filter, click Clear All, and then click Done.

You can send the data from Acrobat to a spreadsheet. Click Export > Export All. Pick an export format, and click the Save button. Open your spreadsheet and your data is ready to use.

Products covered:

Acrobat X ProAcrobat X StandardAcrobat X SuiteAcrobat.com

Related topics:

Create and analyze forms, Work with document services

Top Searches:

HTML forms, Online forms, Web forms, Online form builder, Electronic signatures, HTML forms, Electronic signature, Online form builder Web conferencing

8 comments

donna baker

5, 2013-01-03 03, 2013

Hi Al -

Each completed form is returned with discrete information in the fields, but a single name. You will see the anonymous user in the Tracker returns, but it isn’t of any value for sorting or filtering, obviously. The functionality has changed significantly since Acrobat 9, however, which explains why you’re not seeing/finding the same changes.

donna.

Al

3, 2012-12-21 21, 2012

Could you be more descriptive?  I can send out the forms by email and the individual email addresses are listed under recipient in TRACKER but I cannot seem to be able to change the anonymous user indication in the _responses view when I add the responses.  As well, it adds new recipients in TRACKER as anonymous user under recipient name - which I cannot seem to change manually as you seem to indicate is possible.

If you mean I can export the collected answers and manually add a column for inserting the individual names there, then that is kind of broken.

I am using Acrobat 9 though - is that the source of my inability or is there something else I must do?

Al

donna baker

10, 2012-10-15 15, 2012

Hi JE -

Yes you can change those responses manually, or add fields for the First and Last Names. You may still received an Anonymous listing for the overall return as it isn’t differentiated when returned to you.

You can also change them manually, as you receive the forms, save them with discrete names that will list in the returns tables as well.

donna.

JE

4, 2012-10-13 13, 2012

I noticed that all of the forms you added say “anonymous” in the forms response list. I have been trying to rename those manually. Can that be done, or are we stuck with anonymous?

donna baker

12, 2012-08-15 15, 2012

Hi Ben -

Open the Tracker from within Acrobat and you’ll find the form on the list. From there, you should be able to see the link to the distributed form at the right of the dialog box.

donna.

Ben

11, 2012-07-31 31, 2012

Hello there,
The tracker shows I have notifications but I can’t seem to locate my original distributed form (when I open it, it just goes to the survey itself no the tracking list). Is there any other way to view responses?

donna baker

4, 2012-05-22 22, 2012

Hi Patty -

That is such a good question. The best way to answer it is to step back and look at your form itself. If you’ve designed the form in Acrobat X, then you’ll want to distribute the form in Acrobat.com. If you haven’t started your form, and one of the templates in FormsCentral works for you, then that’s the way to go.

donna.

Patty

3, 2012-05-09 09, 2012

I want to distribute a PDF online form, but I’m not sure that using acrobat.com is the best way to do this. Am I better off using FormsCentral to create and distribute my online form?

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